When something isn't working

Here are the first things to check when something isn't working.

Edits aren't showing on my public page

Edits to a block's content apply to your public page when you press the "Save" button inside the panel. Content before saving is a draft — it shows in the preview but not on your public page. First, check whether you pressed "Save."

Note that deleting or reordering blocks, and applying a theme, take effect right away.

A link won't open, or goes to the wrong page

• Check that the URL is correct and starts with https://
• Check that there's no extra whitespace or characters before or after the URL

An image won't display

• Check that it's a supported format (JPEG, PNG, GIF, WebP, AVIF) and within 30MB per image
• If it still won't work, delete the image once and upload it again (see Add an image / Show multiple images in a gallery)

I can't change my custom URL

• If that URL is already taken, or is a word that can't be used, you can't change to it. Try a different URL
• Changing repeatedly in a short time can temporarily hit the limit on how often you can change it. Wait a while and you'll be able to change it again

For the steps to set your URL, see Set a custom URL and publish your page.

My login code isn't arriving

• Check your junk (spam) folder
• If it hasn't arrived after a few minutes, check the email address you entered and send it again
• If you have a Google account, you can also use "Log in with Google" (Login and account)

If it still isn't resolved

Please get in touch from Contact.